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Record Levels of residents satisfaction

red-tick-hi.pngEaling Labour’s cabinet welcomed the news that a record number of people are satisfied with the service that the council provides at a meeting last night. The proportion of residents satisfied with the way the council runs things has increased to 74%, the highest figure since the council started its resident survey in 2007.

The council’s cabinet received a report detailing the results of the survey which asked 2306 people  their views of the borough and the council. The survey was conducted by ICM this autumn.

The report also showed 82% of people were satisfied with the borough as a place to live. There were also significant improvements in customer service measures with 71% saying the council was easy to contact.

Cllr Julian Bell Labour Leader of Ealing council welcomed the report saying:

“The results show that the residents are very happy with the job Labour is doing running the council. It is particularly pleasing that in this era of unprecedented Tory cuts, slashing £183m from our budget, residents are still happy with what the council is doing. We cannot afford to be complacent despite the good results. We are still facing a mountain of cuts and want to continue to improve services.

We must balance our budget whilst focusing on the pledges we made to the public when we were elected in May. We will be focussed on saving our hospitals, freezing council tax this year, delivering 500 new council homes, extra CCTV and street lighting, as well as increasing our recycling to 50%. This was what residents on the doorstep told us was important and this is what this survey confirms.”

The full survey results can be found here

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